# Sympana Connector > Connect GoHighLevel with Retell AI or Vapi to run AI calling workflows, automate follow-up, and sync call outcomes back into your CRM. ## Docs - [Build and Automate](https://docs.sympana.com/automation-playbook.md): Learn workflow structure, triggers, actions, functions, testing, and best practices for Sympana Connector. - [Call Completed (Vapi)](https://docs.sympana.com/automation-triggers-actions-vapi/call-completed-vapi.md): Use Call Completed to trigger a workflow after an AI call ends. - [Fetch Call Analysis (Vapi)](https://docs.sympana.com/automation-triggers-actions-vapi/fetch-call-analysis-vapi.md): Retrieve call analysis data after a call completes. - [Place Call Smart Selection (Vapi)](https://docs.sympana.com/automation-triggers-actions-vapi/place-call-smart-selection-vapi.md): How to place a call with automatic smart connection selection. - [Place Call (Vapi)](https://docs.sympana.com/automation-triggers-actions-vapi/place-call-vapi.md): Use Place Call to trigger an outbound AI call from GoHighLevel. - [Update Lead Timezone (Vapi)](https://docs.sympana.com/automation-triggers-actions-vapi/update-lead-timezone-vapi.md): Automatically update the lead timezone before placing a call. - [Wait Until Calling Window (Vapi)](https://docs.sympana.com/automation-triggers-actions-vapi/wait-until-calling-window-vapi.md): Pause the workflow until the lead is within an allowed calling window. - [Call Completed (Retell)](https://docs.sympana.com/automation-triggers-actions/call-completed.md): Use Call Completed to send finished call data into your GoHighLevel workflows. - [Fetch Call Analysis (Retell)](https://docs.sympana.com/automation-triggers-actions/fetch-call-analysis.md): How to pull call analysis into your workflow after a call ends. - [Place Call (Retell)](https://docs.sympana.com/automation-triggers-actions/place-call.md): Use Place Call to trigger an outbound AI call from GoHighLevel. - [Place Call Smart Selection (Retell)](https://docs.sympana.com/automation-triggers-actions/place-call-smart-selection.md): How to place a call with automatic smart connection selection. - [Update Lead Timezone (Retell)](https://docs.sympana.com/automation-triggers-actions/update-lead-timezone.md): How to update a lead timezone before running time-sensitive workflow steps. - [Wait Until Calling Window (Retell)](https://docs.sympana.com/automation-triggers-actions/wait-until-calling-window.md): Use Wait Until Calling Window to delay calls until the lead can be contacted at the right local time. - [Best Practices](https://docs.sympana.com/best-practices.md) - [Common Automation Recipes](https://docs.sympana.com/common-automation-recipes.md) - [FAQs](https://docs.sympana.com/faqs.md): Quick answers to common questions about pricing, setup, support, capabilities, and limits. - [Functions Overview](https://docs.sympana.com/functions-overview.md): Understand what functions do, when to use them, and how they fit into Retell and Vapi setups. - [How Data Moves Through Sympana](https://docs.sympana.com/guides/how-data-moves.md): Understand exactly where data comes from, where it goes, and what field paths to use inside GHL workflows — for both voice calls and messaging. - [How to Set Up Functions in Retell](https://docs.sympana.com/guides/how-to-set-up-functions-in-retell.md): Complete guide to enabling, configuring, and referencing Sympana Connector functions in your Retell AI agent — with exact prompt instructions for each function. - [How to Set Up Functions in Vapi](https://docs.sympana.com/guides/how-to-set-up-functions-in-vapi.md): Complete guide to enabling, configuring, and referencing Sympana Connector functions in your Vapi assistant — with exact prompt instructions for each function. - [Messaging Connection Setup](https://docs.sympana.com/guides/messaging-connection-setup.md): Create a messaging AI connection in Sympana Connector to let your Retell or Vapi agent respond to inbound messages in GoHighLevel. - [Setup Checklist](https://docs.sympana.com/guides/setup-checklist.md): Step-by-step checklist to get Sympana Connector fully set up — from install to your first live call and message. - [Workflow Recipes](https://docs.sympana.com/guides/workflow-recipes.md): Copy-paste workflow configurations for the most common Sympana Connector use cases — voice calls, messaging, handoff, opt-out, and follow-up. - [Help and Support](https://docs.sympana.com/help-and-support.md): Troubleshooting, self-serve help, official support resources, implementation help, and FAQs for Sympana Connector. - [Implementation by Sympana](https://docs.sympana.com/implementation-by-sympana.md): Book hands-on setup help if you want Sympana to help build or review your production workflow. - [ ](https://docs.sympana.com/introduction.md) - [Platform Setup](https://docs.sympana.com/platform-setup.md): Choose Retell or Vapi, then follow the correct setup path from connection through webhook and examples. - [Recommended Workflow Architecture](https://docs.sympana.com/recommended-workflow-architecture.md): Use a cleaner two-workflow structure so your Sympana Connector automations are easier to build and debug. - [Dynamic Variables (Retell)](https://docs.sympana.com/sympana-connector-retell/dynamic-variables-retell.md): Reference for dynamic variables available in Retell integrations. - [Example Scripts and Prompts (Retell)](https://docs.sympana.com/sympana-connector-retell/example-scripts-prompts-retell.md): Reference examples for building Retell prompts with Sympana Connector. - [How to Connect Sympana to Retell AI (Retell)](https://docs.sympana.com/sympana-connector-retell/how-to-connect-sympana-to-retell-ai.md): How to connect Sympana Connector to Retell AI and create your first connection. - [Messaging Setup (Retell)](https://docs.sympana.com/sympana-connector-retell/messaging-setup-retell.md): Set up a Retell messaging connection in Sympana Connector to let your AI agent respond to inbound SMS, WhatsApp, Instagram, and other messages. - [Sympana App Function Tools (Retell)](https://docs.sympana.com/sympana-connector-retell/sympana-app-function-tools-retell.md): Complete reference for all 11 Sympana Connector functions available to Retell agents — names, parameters, what they return, and how to use them. - [Webhook Get Call (Retell)](https://docs.sympana.com/sympana-connector-retell/webhook-get-call.md): Webhook configuration for retrieving call data in Retell. - [Dynamic Variables (Vapi)](https://docs.sympana.com/sympana-connector-vapi/dynamic-variables-vapi.md): Reference for dynamic variables available in Vapi integrations. - [Example Scripts and Prompts (Vapi)](https://docs.sympana.com/sympana-connector-vapi/example-scripts-prompts-vapi.md): Reference examples for building Vapi prompts with Sympana Connector. - [How to Connect Sympana to Vapi (Vapi)](https://docs.sympana.com/sympana-connector-vapi/how-to-connect-sympana-to-vapi.md): How to connect Sympana Connector to Vapi and create your first connection. - [Messaging Setup (Vapi)](https://docs.sympana.com/sympana-connector-vapi/messaging-setup-vapi.md): Set up a Vapi messaging connection in Sympana Connector to let your AI assistant respond to inbound SMS, WhatsApp, Instagram, and other messages. - [Sympana App Function Tools (Vapi)](https://docs.sympana.com/sympana-connector-vapi/sympana-app-function-tools-vapi.md): Complete reference for all 11 Sympana Connector functions available to Vapi assistants — names, parameters, what they return, and how to use them. - [Webhook (Get Call)](https://docs.sympana.com/sympana-connector-vapi/webhook-get-call.md): Set up the Vapi webhook URL in your agent settings. - [Testing Before You Go Live](https://docs.sympana.com/testing-before-going-live.md) - [Troubleshooting](https://docs.sympana.com/troubleshooting.md): Work through the most common Sympana Connector setup and call issues in the right order. - [Video Tutorials](https://docs.sympana.com/video-tutorials.md): Step-by-step video guides for setting up and using Sympana Connector. - [What Sympana Connector Can Do](https://docs.sympana.com/what-sympana-connector-can-do.md): Understand the main capabilities Sympana Connector adds to GoHighLevel calling workflows. - [What Sympana Connector Cannot Do](https://docs.sympana.com/what-sympana-connector-cannot-do.md): Understand the limits of Sympana Connector so you do not blame the wrong system. - [When To Use Each Trigger and Action](https://docs.sympana.com/when-to-use-each-trigger-and-action.md): Quick reference for all Sympana Connector actions and triggers — when to use each one and how they fit together. ## OpenAPI Specs - [openapi](https://docs.sympana.com/api-reference/openapi.json) ## Optional - [Install Sympana Connector](https://marketplace.gohighlevel.com/integration/6822fb63c32178f1f1b0eacb/versions/6822fb63c32178f1f1b0eacb) - [Pricing](https://www.sympana.com/connector#pricing) - [Discord](https://discord.gg/QXk7ddhmZQ)