> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sympana.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help and Support

> Troubleshooting, self-serve help, official support resources, implementation help, and FAQs for Sympana Connector.

<div className="max-w-5xl mx-auto pt-4 pb-8">
  <div className="rounded-3xl border border-zinc-800 bg-gradient-to-br from-blue-500/10 via-zinc-950 to-zinc-950 p-8">
    <p className="text-xs uppercase tracking-[0.2em] text-zinc-500">Support</p>
    <h1 className="mt-3 text-4xl font-semibold tracking-tight text-white">Get unstuck fast, then choose the right kind of help.</h1>

    <p className="mt-4 max-w-3xl text-zinc-300 text-lg leading-8">
      Use this section when something is broken, when you need official resources, or when you want implementation help without wasting time guessing.
    </p>
  </div>
</div>

<Columns cols={2}>
  <Card title="Troubleshooting" href="/troubleshooting">
    Start here if something is broken, behaving unexpectedly, or failing during setup.
  </Card>

  <Card title="Ask AI" href="/ask-ai">
    Use Sympana GPT or the Claude skill if you want fast self-serve guidance.
  </Card>

  <Card title="Implementation by Sympana" href="/implementation-by-sympana">
    Work with Sympana directly if you want hands-on setup or done-with-you help.
  </Card>

  <Card title="FAQs" href="/faqs">
    Quick answers to the most common product questions.
  </Card>
</Columns>

<div className="mt-8 rounded-2xl border border-zinc-800 bg-zinc-950/70 p-6">
  <h2 className="text-2xl font-semibold text-white">Best route based on what is happening</h2>

  <ul className="mt-4 space-y-3 text-zinc-300 list-disc list-inside">
    <li><strong>Something is broken:</strong> start with <a href="/troubleshooting">Troubleshooting</a>.</li>
    <li><strong>You want the fastest self-serve answer:</strong> use <a href="/ask-ai">Ask AI</a>.</li>
    <li><strong>You need official resources or downloads:</strong> go to <a href="/troubleshooting#support-resources">Support Resources</a>.</li>
    <li><strong>You want hands-on help:</strong> go to <a href="/implementation-by-sympana">Implementation by Sympana</a>.</li>
    <li><strong>You want quick product answers:</strong> read <a href="/faqs">FAQs</a>.</li>
  </ul>
</div>

<Check>If you still need help after checking these pages, [join the Sympana Discord server](https://discord.gg/QXk7ddhmZQ) to get the fastest support from someone on the Sympana team.</Check>