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Documentation Index

Fetch the complete documentation index at: https://docs.sympana.com/llms.txt

Use this file to discover all available pages before exploring further.

FAQs

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Short answers to the questions people ask most.

Use this page for quick product answers. If your issue is more specific, go to Troubleshooting, Support, or Implementation by Sympana.

Currently you cannot use your GHL phone number with Sympana Connector. Retell AI does not support GHL-issued numbers on the voice side because GHL does not support Elastic SIPs.
Sympana Connector is free for most triggers and actions. Paid actions are Place Call, Place Call Smart Selection, and Wait Until Calling Window. These cost $0.005 per execution.
That is fine. If you want hands-on help getting everything set up correctly, Sympana can help implement it with you.
Yes. If you want help setting up Sympana Connector, configuring workflows, or getting everything production-ready, book implementation help with Sympana.
Yes. Sympana Connector is designed specifically to connect voice AI platforms like Retell and Vapi directly into GoHighLevel.
For AI call workflows, yes. It connects your calling workflow directly inside GoHighLevel without needing extra middleware.
Yes. You can place outbound calls, update leads, sync call data, and automate follow-up inside GoHighLevel.
Yes. Free trial accounts cannot place real calls. You must be on a paid plan for calls to go through.
Yes. You can map agent data into custom fields, tags, notes, or pipeline stages.
Start with Troubleshooting, Support, or Help and Support. If you want hands-on help, book implementation support.
If you still need help after checking these pages, join the Sympana Discord server to get the fastest support from someone on the Sympana team.