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Build

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Build cleaner workflows before you scale them.

This section is the operating guide for building with Sympana Connector inside GoHighLevel. Use it to choose the right structure, place the right actions, configure functions correctly, and test before launch.

Recommended workflow architecture

Start here if you want the right workflow structure before building anything else.

When to use each trigger and action

Use this to decide which action belongs where and avoid messy automation logic.

Actions reference

Review each action page for Place Call, Smart Selection, Call Completed, Fetch Call Analysis, Update Lead Timezone, and Wait Until Calling Window.

Functions overview

Learn how functions fit into the calling experience and how to configure them well.
  1. Recommended Workflow Architecture
  2. When To Use Each Trigger and Action
  3. Actions Reference
  4. Functions Overview
  5. Function setup guides
  6. Common Automation Recipes
  7. Testing Before You Go Live
  8. Best Practices
This section is designed to help you build reliable automations, reduce support headaches, and avoid scaling bad workflow structure.