Use Update Lead Timezone when you want to update the lead timezone inside your workflow so later steps can use the correct local time.This is useful when you want to route follow-up steps based on the lead timezone or prepare the workflow before using time-sensitive actions.
Step 2. Place it before timezone-dependent actions
Select Update Lead Timezone and add it to the workflow where you want the timezone to be updated.Most users place this before timezone-dependent call steps.
Confirm the lead timezone updates before your next call action runs.If the timezone does not update as expected, review the lead data and workflow order. If you still have issues, contact support at support@sympana.com.
